Tenant boundaries
Customer conversations, staff, settings, reporting, API credentials and integration records are scoped to a workspace.
Your workspace stays yours.
AAZIRO Chat separates merchant data by tenant and checks permissions at the API, not just in the interface.
Controlled access
Staff roles, revocable sessions, scoped credentials and audited Platform Admin actions limit access.
Private messages
Internal notes and supervisor coaching stay outside customer-facing API, widget and webhook payloads.
Integration safety
Webhook signatures, replay checks, idempotency and encrypted external secrets are supported by the integration layer.
Physical-device push delivery, external storage and production provider configuration require separate validation before production cutover.